September 28, 2026
VerifiedAgent wants visitors and insurance agents to be able to use the directory, profiles, review features, and account tools. If a part of the site is difficult to access, please tell us so we can help and investigate.
Our approach
We consider accessibility when improving navigation, forms, text, and interactive features. We aim to make important site functions usable with assistive technology and keyboard navigation. We have not stated a conformance level in this draft because the site has not been independently assessed for this document.
Get help or report a barrier
Contact the support department. Tell us the page URL, what you were trying to do, the problem you encountered, and, if you wish, your browser, device, and assistive technology. Please do not include sensitive personal or medical details unless necessary. We will work to provide the information or function in another usable way while reviewing the issue.
Third-party content and changes
Some content or tools are supplied by third parties, including security checks and embedded services. If one of these creates a barrier, let us know the page and feature so we can examine the issue and help with an alternative. Accessibility work is ongoing as the site changes.
Feedback
We welcome reports about search, profile claims, license information, review forms, and account pages. Contact support department to request assistance or share feedback.
Items to confirm before publication
- Confirm contact routes and a practical alternate way to complete claim, login, and review steps when a security challenge fails.
- Assess the site before making any claim of WCAG conformance or a completed accessibility audit.